Multicard, a supplier of credential solutions, identity management and system integration services and a business unit of Identive Group, Inc., announced it has implemented a new fuel card program for Neumann Petroleum, a privately owned oil company based in Queensland, Australia. To date Multicard has rolled out the payment system to 130 locations throughout Queensland and New South Wales, Australia. The credit-based fuel cards are used by long-distance trucking fleets and individual consumers alike and can be used to purchase fuel and other items.
“Neumann Petroleum made a decision to expand our fuel card offering and went looking for a partner to provide a robust card solution to assist in this process. With Multicard, we now have a solution that is helping us not only to grow our fuel card business but can also provide our customers with online access to important fuel usage and account information. The Multicard solution is also securely integrated with our financial system, ensuring a transparent experience for customers and a smooth transaction flow for Neumann,” stated Stephen Litherland, Finance Manager, Neumann Petroleum.
Customers will be able to apply for the fuel card online, and once an application is approved, a request is sent automatically from Neumann’s ERP system to the Multicard Bureau Service, where a customized transaction card is personalized for the new customer account and each nominated cardholder and mailed out by Multicard.
The card can then be used throughout the network of Neumann or Matilda-branded service stations throughout Queensland and New South Wales. The Neumann Fuel Card is used like any other credit card with a magnetic stripe and is swiped at point of sale in a POS terminal provided by Multicard.
All transactions are batch uploaded from the POS terminal to Multicard Manager, a Web-based administration portal that provides an easy-to-use interface for Neumann Fuel Card account holders. Via the secure Multicard Manager portal, Neumann Fuel Card holders will be able to review their purchases online, compare logbook data and produce usage reports. Multicard Manager also sends the purchase information to Neumann’s ERP system, where the information is compiled for accounting purposes and used to generate monthly account notices to Neumann Fuel Card customers.
“Neumann’s Fuel Card program is an important service for drivers that reinforces Neumann’s already strong brand. Multicard’s extensive experience with developing and integrating secure ID systems for payment, loyalty and access control enabled us to create and deploy a custom solution for Neumann Petroleum that addresses their requirements for a highly secure, reliable service that provides a positive experience for their customers,” said Ross Head, Managing Director for Multicard Australia.
About Multicard
Multicard, a business unit of Identive Group, Inc., is a worldwide supplier of card solutions for secure identification programs, with in-house capabilities for credential issuance, personalization and fulfillment services for the consumer, government, education, healthcare and corporate markets. Multicard offers ID systems management and engineering services as well as full implementation and program management. Multicard also is a provider of enrollment, emergency management and accreditation solutions using data capture equipment for ePassport and other government ID and corporate ID applications.
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