In 2020, the massive use of teleworking led to an increasing demand for video conferencing services. And one of the companies that has benefited the most from these changes is Zoom. It saw a 326% increase in sales.
And this year, Zoom has further improved its security to meet the new needs of its users. One of the most important innovations was the ability to enable end-to-end encryption. This encryption mode makes it possible to make the communication indecipherable when it passes through the Zoom servers.
And the good news is that one of Zoom’s main competitors, Microsoft Teams, is also preparing to roll out a similar feature. End-to-end encryption was previously announced by the Redmond company at their Ignite conference in March. And today we know when this function can finally be used.
In fact, Microsoft has just updated its Microsoft 365 roadmap, announcing the launch of end-to-end encryption for teams in July. “Teams will support an option to use end-to-end encryption (E2EE) for Teams 1: 1 ad hoc VoIP calls, which provides an additional option for conducting sensitive online calls. To meet customer security and compliance requirements, IT has full control over who can use E2EE in the organization, ”the document says.
A priori, these secure calls will initially only be available to companies and administrators will have the ability to control who has access to the functions. Also note that Microsoft is already thinking of offering these encrypted calls for meetings.
Video conferencing services will have their place in the post-COVID world
Thanks to vaccination, there are finally signs of a return to normal in many countries. However, even if return in person is possible, several companies are considering adopting a hybrid model whereby some employees can telework on certain days of the week.
That would be the case with Apple, which, according to a leaked document, requires employees to work on-site three days a week and telework the other two days from September. For its part, Google would expect a similar hybrid model to apply to 60% of its employees, while 20% can work remotely every day.
After all, Twitter and Facebook have already announced for 2020 that their employees will be able to telework indefinitely if the position permits. In other words, collaborative services and video conferencing apps will continue to be heavily used.
Plus, it’s normal for Microsoft to keep investing in Teams. In addition to the announcement of end-to-end encryption in March, the Redmond company presented further improvements, such as responsiveness and an optimized format for webinars. Recently, Microsoft also announced a version of Teams for personal use.